I am feeling very happy to write about the firstcry.com services.
Delivery was very fast in my case, next day of the order date.
Quality was also excellent in all the orders of toys and baby gears that i ordered. Once i got a broken baby walker, and i wrote them about the issue, they on the next day reverted back and gave me the refund after seeing the pictures of the defected material.
I ordered again the item i needed and received it fast.
In the last an excellent experience and customer satisfaction with the firstcry. Similar experiences i have from Futurebazaar.com and Flipkart.com